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Last Updated: July 21, 2025 This privacy policy governs the Discount Kit Shopify application operated by Optizio Ltd.

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Company Details

  • Organization: Optizio Ltd
  • Location: 124 City Road, London, EC1V 2NX, United Kingdom
  • Data Protection Officer: David Spanton
  • Support Contact: support@discountkit.app

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Information We Collect

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Merchant Store Information

  • Store names, URLs, and Shopify identifiers
  • Staff member details
  • Configuration data for discount functionality

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What We Don’t Collect

We do not collect personal data from your customers (end-users) and avoid processing payment card information.

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How We Use Your Information

We use the collected information to:
  • Provide and maintain the Discount Kit service
  • Offer customer support and respond to inquiries
  • Send product communications and updates
  • Analyze performance and improve our service
  • Ensure security and prevent fraud

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GDPR Regions

Processing is based on legitimate interest and contract performance. For Brazil, India, and South Korea, explicit consent is obtained during setup.

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US States

Processing is based on legitimate interest with jurisdiction-specific consent where needed.

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Data Sharing

We partner with:
  • Cloudflare: Session storage
  • Mantle: Operations platform
  • Intercom: Customer support
Important: We do not sell, rent, or trade your personal information and explicitly avoid sharing with advertisers.

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Data Security

Our security framework includes:
  • AES-256 encryption
  • Multi-factor authentication
  • Regular software updates
  • Continuous threat monitoring
  • Alignment with Shopify’s development standards

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Data Retention and Deletion

  • Configuration data: Deleted automatically upon app uninstallation
  • Support records: Retained for three years post-interaction
  • Legal requirements: Some data may be retained as required by law

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Your Rights

You have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request data portability
  • Withdraw consent (where applicable)
  • Restrict processing (GDPR users)

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GDPR Rights

If you’re in the EU/EEA, you have additional rights under GDPR including the right to lodge a complaint with a supervisory authority.

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US State Privacy Rights

Residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) have specific privacy protections under state law.

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Other Jurisdictions

We comply with PIPEDA (Canada) and COPPA (US children’s privacy) requirements.

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International Data Transfers

Data may be transferred and processed in locations outside your jurisdiction. We implement appropriate safeguards to ensure your data remains protected.

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Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or app notifications. Continued use after changes constitutes acceptance.

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Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at: Email: support@discountkit.app Optizio Ltd 124 City Road London EC1V 2NX United Kingdom