Company Details
- Organization: Optizio Ltd
- Location: 124 City Road, London, EC1V 2NX, United Kingdom
- Data Protection Officer: David Spanton
- Support Contact: support@discountkit.app
Information We Collect
Merchant Store Information
- Store names, URLs, and Shopify identifiers
- Staff member details
- Configuration data for discount functionality
What We Don’t Collect
We do not collect personal data from your customers (end-users) and avoid processing payment card information.How We Use Your Information
We use the collected information to:- Provide and maintain the Discount Kit service
- Offer customer support and respond to inquiries
- Send product communications and updates
- Analyze performance and improve our service
- Ensure security and prevent fraud
Legal Bases for Processing
GDPR Regions
Processing is based on legitimate interest and contract performance.Consent-Based Regions
For Brazil, India, and South Korea, explicit consent is obtained during setup.US States
Processing is based on legitimate interest with jurisdiction-specific consent where needed.Data Sharing
We partner with:- Cloudflare: Session storage
- Mantle: Operations platform
- Intercom: Customer support
Data Security
Our security framework includes:- AES-256 encryption
- Multi-factor authentication
- Regular software updates
- Continuous threat monitoring
- Alignment with Shopify’s development standards
Data Retention and Deletion
- Configuration data: Deleted automatically upon app uninstallation
- Support records: Retained for three years post-interaction
- Legal requirements: Some data may be retained as required by law
Your Rights
You have the right to:- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Request data portability
- Withdraw consent (where applicable)
- Restrict processing (GDPR users)